The music video was directed by Meiert Avis, Chris Ledoux and Donnie Wahlberg. It was produced by Jeremy Alter. The video was released on February 23 on AOL. The music video was shot in California at an old mansion in the Pacific Palisades. The video starts with Donnie Wahlberg saying "tick tock" and a man shows a watch reading two o'clock. New Kids On The Block were shown in a foggy/cloudy environment singing the song. The story starts with a man in a car and goes into the house. As he enters, he sees his lady arguing on the phone and tries to comfort her in the living room and the bathroom but she ignored it. Next scene shows the lady checking on her laptop and puts it away as she and her man were going to bed without any words showing no connection when it comes through a difficult time. Then, the story started all over and showing once again the man in the car and the lady arguing on the phone. The lady does the same things again but this time, the man was still in the car. At the end, the couple work things out and hug each other. The girl in the music video was played by model Niki Huey, she also appeared in Jesse McCartney's music video "Leavin'".
Chart performance
After months without being in any charts, the song finally debut on the Canadian Hot 100 around June and reach #76.